dunstan wrote: I've not come across parisioners who feel themselves underinformed or disenfranchised from the liturgy.
I have – plenty over the years.
The underinformed bit is often:
Why go to church on Good Friday if it's not a Holy Day of Obligation? (Often followed by, What time is Mass on Good Friday?)
I can't go to communion as I've not been to confession for a week.
I can't go to communion as I'm divorced.
I can't go to communion as I'm gay.
How can Saturday night count for Sunday?
Why won't Father lead the rosary? Can we have it without him?
I was there from the Gospel to the priest's communion so I fulfilled my obligation.
I don't go to the Easter Vigil because it's too long – about three hours!
How can you have Evening Prayer without a priest?
Probably the best was: "And they had the baptism right in the middle of Mass. Fancy hanging out their dirty washing in public like that".
Then there's the disenfranchised types:
Why can't we sing hymns to Our Lady at Mass?
But I like Mass in Latin – why can't I have it?
I won't receive communion from a lay minister.
I won't allow my mother's funeral to be conducted by a deacon.
The former need gentle education. The latter are feeling genuine hurt. We mightn't like their preferences but how can we help them feel included?